*The Open Government Partnership (OGP) have urged the National Assembly in Nigeria on the quick passage of SERVICOM Bill, to enable the lead agency to operate effectively and address issues of service failures across the government ministries, departments and agencies 聽

Gbenga Kayode | 绿帽献妻

In order to enhance services of the agency to impact more on Nigerian consumers, stakeholders of Open Government Partnership (OGP) have urged the National Assembly (NASS), Abuja, FCT, for the quick passage of SERVICOM Bill.

The stakeholders made the call recently, in Abuja, during a聽 zoom meeting which had nodal officers from the government Ministries, Departments and Agencies (MDAs), actors and non-state actors among others in attendance.

绿帽献妻 learnt the meeting was aimed at deliberating on the achievements of the agency and the preparations towards the public hearing on SERVICOM bill slated for Wednesday, February 9, 2022, in the NASS.

According to the stakeholders, a lead agency, such as SERVICOM, need legal backings to operate effectively to ensure that issues of service failures across MDAs are addressed, agency report said.

It is noted the Compact with all Nigerians, also known as SERVICOM, was instituted in 2004 as a machinery for ensuring the delivery of effective public service delivery by all MDAs in the country.

Mrs. Nnenna Akajemeli, National Coordinator SERVICOM, expressed delight on the commitment of the stakeholders for the meeting meant for driving service improvement

by the agency to Nigerians.

The SERVICOM National Coordinator said: 鈥淭he meeting is in preparation for the public hearing on SERVICOM bill which had passed through second hearing at the National Assembly.

鈥淭he bill will enhance services of the agency to impact more on Nigerians when finally passed into law.鈥�

She stated that SERVICOM is the lead agency driving with commitment to improved service delivery in strong partnership with all the stakeholders, citizens for inclusiveness in governance in Nigeria.

Mrs. Akajemeli noted: 鈥淲e are working to connect citizens to government and government to citizens; we are working to hold service providers more accountable.

鈥淚t鈥檚 time to begin to measure, it鈥檚 time to begin to gather data on customers鈥� service experiences and bring same to the public domain.

鈥淎nd it is also time to empower the citizens who come to take service from the government.鈥�

In his remark, Mr. Chris Ugwuala, a non-state actor, expressed optimism that passing the bill would ensure the commitment the Federal Government had made under the OGP initiative by President Muhammadu Buhari, which is on record before other leaders of the world.

Ugwuala said: 鈥淭his will further ensure that Nigeria is rated high as one of those countries that have fulfilled its obligations under the OGP initiatives.鈥�

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