*Samsung Electronics America discloses it has received 51 reports of smoking, melting, overheating or fire involving the washers, 10 of which resulted in property damage for consumers

Emmanuel Akosile | 绿帽献妻

Samsung Electronics America of Ridgefield Park, New Jersey, in the United States (US), is recalling about 663,500 Samsung top-load washing machines.

The manufacturing company announced the affected washing machines can short-circuit and overheat, posing a fire hazard, according to report.

The firm also disclosed it had received 51 reports of smoking, melting, overheating or fire involving the washers — ten of which resulted in property damage.

Three consumers have reported injuries due to smoke inhalation.

This recall involves several models of Samsung鈥檚 top-load washers with super speed wash.

The washers were sold in white, black, champagne, and ivory, and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A.

The model and serial numbers are found on the washer鈥檚 label attached to the inside of the top lid. An additional label is located on the rear of the washer.

A list of the model and serial number ranges included in the recall may be found .

The washers, manufactured in the U.S., were sold at Best Buy, Costco, The Home Depot, Lowe鈥檚 and other appliance stores nationwide and online at Samsung.com from June 2021, through December 2022, for between $900 and $1,500.

As regards what to do for remedy, affected consumers should immediately check whether their washers software has been updated to prevent the hazard.

If has not, such consumers should immediately stop using the washers until the software is updated.

Meanwhile, instructions on how to check whether a washer鈥檚 software has been updated can be found at: https://www.samsung.com/us/support/tlw-sw-update.

All Wi-Fi equipped washers that are plugged into a power source and actively connected to the Internet will automatically download the free software repair over-the-air when they are connected to the Internet.

Consumers who have not connected their Wi-Fi equipped washer to the Internet should contact Samsung for instructions on how to download the software repair.

Affected consumers whose washers do not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the Internet, should immediately stop using the washers and contact Samsung directly for a free dongle to plug in and download the free software repair, reports ConsumerAffairs.

Consumers may contact Samsung toll-free on (833) 916-4555 from 8 a.m. to 12 a.m. (ET) daily, or online at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update for more information.

Kindly Share This Story