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NCC initiates pre-enforcement action against Starlink over price hikes for telecoms consumers

Photo Collage of American Multibillionaire Businessman Elon Musk, Owner of Starlink Network, NCC/Starlink Logos

*The Nigerian Communications Commission says the decision of Starlink, a satellite Internet provider, to unilaterally review the company’s subscription packages upwards did not receive the approval of the country’s telecoms sector regulator, stating the Commission has since commenced a ‘pre-enforcement action’ on the licensee

Gbenga Kayode | ñ

The Nigerian Communications Commission (NCC) has said the decision of Starlink, a satellite Internet provider, to unilaterally review the company’s subscription packages upwards did not receive the approval of the country’s telecoms sector regulator.

Mr. Reuben Muoka, Director of Public Affairs at NCC, who said this in a terse statement issued October 8, 2024, affirmed the company’s action “is in contravention of Sections 108 and 111 of the Nigerian Communications Act (NCA), 2003, and Starlink’s Licence Conditions regarding tariffs.”

The statement also noted: “The Commission commenced pre-enforcement action on the licensee on the 3rd of October, 2024.”

ñ reports Starlink network, a satellite Internet constellation, is designed, owned, and operated by Starlink Services, LLC, a wholly-owned subsidiary of American aerospace company SpaceX, the world’s leading provider of launch services, providing coverage to over 100 countries and territories across the globe.

Starlink also aims to provide global mobile Broadband connectivity to telecoms consumers.

Starlink attributes rate hikes to ‘excessive levels of inflation’ in Nigeria

Starlink network recently announced an increase in Telco’s monthly subscription rates for Nigerians telecoms consumers.

The company, in a message sent consumers at the time said the rate increments would affect both current and new customers.

According to Starlink, standard residential package would go for N75,000, mobile regional (roam unlimited) new price fixed at N167,000; and mobile global (global roam) package is N717,000.

The company equally disclosed in the message that the price hikes are effective immediately for fresh customers but effective from October 31, 2024, for existing users.

It is further noted that the telecoms firm attributed the price hike regime to “excessive levels of inflation”, which stated had made it necessary to adjust service fees in line with economic realities in Nigeria.

The company’s message to customers also reads: “Your monthly service price will increase in one month, starting from 31 October 2024. For new customers, the price increase takes effect immediately.”

The satellite Internet provider as well said consumers who no longer wish to continue with the service could cancel same at any time without any penalties.

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