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FCCPC reaffirms inquiry into Air Peace operations for alleged exploitative practices, consumer rights violations

*The Federal Competition and Consumer Protection Commission restates Air Peace, a Nigerian airline, is one of the entities being engaged to address allegations of exploitative ticket pricing, including significant price hikes for advance bookings on specific domestic routes

Isola Moses | ÂÌñÏׯÞ

The Federal Competition and Consumer Protection Commission (FCCPC) has restated Air Peace is one of the entities the Commission is currently engaging to address allegations of exploitative ticket pricing, including significant price hikes for advance bookings on specific domestic routes in Nigeria.

The FCCPC noted this in a statement Thursday, December 5, 2024.

Ondaje Ijagwu, Director of Corporate Affairs at FCCPC, stated the Commission “categorically refutes a story titled, ‘FG not investigating Air Peace – FCCPC’ making the rounds on some media platforms, particularly online, which has been falsely attributed” to it.

The market regulator also said the referenced misleading story, which seems syndicated and sponsored, did not emanate from the FCCPC.

The statement noted the Commission, therefore, advised “the public to disregard it in its entirety.”

Ijagwu further stated: “The FCCPC stands firmly by its official release dated December 1, 2024, which announced inquiries into widespread consumer complaints in the banking, telecommunications, and aviation sectors.”

The Commission equally noted: “As stated, Air Peace is one of the entities being engaged to address allegations of exploitative ticket pricing, including significant price hikes for advance bookings on specific domestic routes.

“These inquiries, being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, are focused on addressing poor service delivery, exploitative practices, and potential consumer rights violations.”

According to the Commission, the inquiries are structured engagements aimed at ensuring compliance with regulatory standards, improving transparency, and protecting consumer interests.

“The FCCPC reaffirms that the inquiry into Air Peace commenced as scheduled on December 3, 2024, and remains ongoing.

“The Commission is reviewing information and responses being provided by Air Peace and other entities under inquiry. Appropriate determinations will be made, and necessary actions taken to address any identified violations,” the statement said.

Ijagwu added: “We urge the public to rely solely on verified communications from the FCCPC.”

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