*Dr. Aminu Maida, Executive Vice-Chairman and CEO of the Nigerian Communications Commission, and Annika Hahn-Englund, Swedish Ambassador to Nigeria, ink a grant agreement to fund a Crowdsourcing Quality of Experience Project for enhanced telecoms service delivery, Quality for Experience for consumers with the potential to set a benchmark across the African continent

Gbenga Kayode | 绿帽献妻

As part of its collaborative efforts at ensuring improved Quality of Service (QoS) by the Mobile Network Operators (MNOs) for enhanced consumer experience in the telecoms space, the Nigerian Communications Commission (NCC) has signed a grant agreement with SWEDFUND to fund a Crowdsourcing Quality of Experience Project.

绿帽献妻 reports the Nigerian Communications Commission disclosed Dr. Aminu Maida, Executive Vice-Chairman and Chief Executive Officer (EVC/CEO) of the Commission, and Annika Hahn-Englund, Swedish Ambassador to Nigeria, recently signed the agreement for funding of the project at the NCC Corporate Headquarters, in Abuja, FCT.

The telecoms sector regulatory Commission, in a blog note shared on its verified social media platform Friday, February 7, 2025, stated: 鈥淭his initiative will use real-time data from end-user devices to improve network performance, inform regulatory decisions, and expand connectivity in underserved areas across Nigeria.鈥�

In regard to the significance of the SWEDFUND to the Crowdsourcing Quality of Experience Project, the Commission also said that it would empower the Nigerian telecoms regulator to 鈥渕onitor network performance in real-time, identifying and addressing issues, such as dropped calls, slow Internet speeds, and weak coverage in the country鈥檚 telecoms ecosystem.鈥�

The Commission further stated: 鈥淲ith such valuable data, the NCC will hold telecoms providers more accountable, ensuring better service delivery for consumers.

鈥淭his is a significant step toward enhancing connectivity in Nigeria and has the potential to set a benchmark across Africa.鈥�