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Consumer Safety: Manufacturer recalls 429,200 power banks over fire, burn hazards

*Casely recalls 429,200 wireless power banks due to fire hazards, as the lithium-ion battery can overheat, affecting consumer safety

Alexander Davis | ñ

Casely has issued a recall for 429,200 wireless portable power banks due to fire and burn hazards.

The company disclosed the lithium-ion battery in the recalled power banks could overheat and ignite, posing fire and burn hazards to consumers.

Casely has received 51 consumer reports of the lithium-ion battery overheating, expanding or catching fire while they were charging their phones, resulting in six minor burn injuries, agency report said.

This recall involves Casely Power Pods 5000mAh portable MagSafe wireless phone charger with model number E33A.

“Casely” is engraved on the front side of the plate on the right side, and model number E33A is printed on the back.

It was also gathered that the pocket-sized power pods are compatible with various devices.

The pods were sold in a variety of colours and prints.

The pods measure 3 x 2 x 0.25 inches and weigh around 3.2 ounces.

The product was sold online at getcasely.com, Amazon.com and other e-commerce websites from March 2022 through September 2024 for between $30 and $70.

In connection with what to do in addressing the issue, affected consumers are advised to immediately stop using the recalled wireless portable power banks, and contact Casely for a free replacement.

To receive the free replacement, consumers should go to the firm’s Web site, and fill out the online form and submit two photographs; one should be the front of the power bank with the word “Recalled” on it and the date written in permanent marker, report stated.

The second photograph should have the model number on it which is located on the back of the power bank.

Then upload the photos to the firm’s Web site at https://www.getcasely.com/pages/2025-recall. Consumers should immediately dispose of the power banks in accordance with local and state regulations.

Proof of purchase (receipt) is not required, according to report.

Casely is contacting all known purchasers directly.

Meanwhile, affected consumers may contact Casely toll-free at 888-964-9331 from 9 a.m. to 5 p.m. ET Monday through Friday, by e-mail at recall@getcasely.com, or online at https://www.getcasely.com/pages/2025-recall.

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