*Nigeria鈥檚 Federal Competition and Consumer Protection Commission charges the electricity Distribution Companies that they 鈥榤ust be mindful of their commitments and respect consumers鈥� rights鈥� amid 鈥榮evere electricity shortages and palpable customer dissatisfaction鈥� in the country

Isola Moses | 绿帽献妻

Sequel to recurrent power outages in the West African country, the Federal Competition and Consumer Protection Commission (FCCPC) has tasked the 11 electricity Distribution Companies (DisCos) to respect the rights of Nigerian consumers.

绿帽献妻 reports the regulatory Commission in a tweet via its verified official Twitter handle (@fccpcnigeria) Tuesday, April 19, 2022, stated: 鈥淒uring this period of severe electricity shortages and palpable customer dissatisfaction, DisCos must be mindful of their commitments and respect consumers鈥� rights.

Referencing the slides for highlights of consumer rights under @NERCNG Service-Based Tariff & Meter Asset Provider frameworks, the FCCPC also reminded the power Distribution Companies that 鈥淐ustomers shall be billed according to the hours of electricity supplied (approved band classification).

鈥淵ou have a right to contest the tariff band classification you have been assigned.

鈥淧ayment for meters shall not be made if meters are not available.鈥�

The Commission added: 鈥淭he Meter Asset Provider (MAP) shall install the meter at the premises of the customer within 10 working days of payment.鈥欌��