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Consumer Safety: Regulators flag hazardous mattresses sold on Amazon for failing ‘flammability standards’

Photo: ConsumerAffairs

*The United States’ Consumer Product Safety Commission says Amazon, an e-commerce giant, has refused to issue a recall for defective SoFree, Kudsq, and Crayan mattress models that pose fire hazards and lack required labelling, urging consumers to stop using the models

Isola Moses | ñ

The United States’ (US) Consumer Product Safety Commission (CPSC) has said Amazon, an e-commerce giant, refused to issue a recall for its defective products.

The CPSC said SoFree, Kudsq, and Crayan models of the mattress pose fire hazards and lack required labelling.

The market regulatory Commission also alleged there is no recall or remedy offered because the importer has not agreed to take corrective action.

CPSC, therefore, advised consumers to stop use, remove ignition sources, and discard the mattresses safely, agency report said.

In view of this development, a new warning from the Consumer Product Safety Commission urged consumers to immediately stop using three models of mattresses sold online under the brand names, SoFree, Kudsq, and Crayan, citing severe fire safety concerns.

According to the CPSC, these mattresses fail to meet federally mandated flammability standards, thereby posing a risk of serious injury or death in the event of a fire.

The products—12-Inch SoFree, 12-Inch Kudsq, and 10-Inch Crayan—were sold exclusively through Amazon.com between July 2023 and June 2024.

The Commission noted that each mattress is single-sided, features a white knit top panel, and displays the brand name on its side.

All were sold in queen size, the CPSC stated.

In regard to fire risk, the Commission asserted that the mattress models lack the fire-retardant protection required under US extant regulations to slow the spread of flames in residential fires.

Mattresses, by their nature, can provide a large amount of fuel, escalating even minor ignition events into fast-moving and dangerous blazes, report noted.

Equally troubling, the CPSC observed that the mattresses are missing the legally required labelling—an omission that further impedes consumer safety and regulatory accountability.

Despite being served with a formal Notice of Violation by the CPSC, the importer—Comfort SCM Co., based in Denver, Colorado, United States, has refused to initiate a recall or provide any form of remedy to consumers who purchased the mattresses, states the Commission.

The CPSC is advising consumers to stop using the mattresses immediately, and dispose of them in accordance with local disposal laws in the American country.

The regulatory agency specifically, warned consumers against reselling or giving away these products.

Until disposal can be arranged, consumers should remove any possible ignition sources from the area—including lighters, candles, electrical cords, and space heaters.

It was gathered that the affected mattress models were manufactured in Japan, and are marked with the intended foundation use: “This Mattress is intended to be used without a foundation or with foundation(s) WG/P Foundation.”

Consumers who have experienced issues with these mattresses or sustained any injuries are encouraged to report incidents to the CPSC through SaferProducts.gov.

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